Startup Stories

by Grow VC Startups

Ecommerce 2.0 - Everybody Talks About it, But Nobody Has an Idea

Hello All ,

This is my first post here . Thanks to GrowVC . 

The topic I mentioned was raised by Tetuan Valley and Okuri Ventures in Ecommretail 2010 .  

I just launched my startup www.letmecallu.com on 15th of April in ecommretail. I was bit nervous then excited. 

So I attended the presentation given by Alex (@abarrera) and Luis (@luisriverag). 

I really started to like these guys. I think I will learn a lot from them. The topic was “Ecommerce 2.0., de lo que todo el mundo habla pero nadie tiene ni idea” in English it means “Ecommerce 2.0 everybody talks about it, but nobody has an idea”

After hearing this topic I thought it's true. First of all, the companies who own a website, selling goods or services online should improve their service and reach their customers .

Why Facebook, Twitter or blogs are successful, is because they are maintained by real people. All the posts on the Facebook or Twitter are posted by real people . So the ecommerce 2.0 companies should give a humans touch to their clients.

People who want to buy something online are scared. Scared of what?  

  1. They are scared because they do not know if the website is real. 
  2. They do not know if they will receive the goods on time or in good shape if they buy the online. 
  3. They do not want to call international numbers as in most cases. 
  4. They do not want to be kept on hold by the customer service people for hours to find info what they need. 

So, how to solve these issues and make people buy more online? 

  1. Treat the customer as KINGS.
  2. Give a Human Touch to ecommerce 2.0.
  3. Give the best delivery services, there are many, the companies should try talking to Couriers to make better delivery solutions
  4. Use www.Letmecallu.com ( Just kidding….. ) Give a better customer care service providing better ways to contact the companies.
  5. Make them feel that the companies are there for the customers always.

The companies who sell online, who does business online makes the customers feel that they are always there for them  and makes them comfortable with ecommerce.

MAKE THE CUSTOMERS HAPPY AND REAP BENEFITS

Follow me @letmecallu

Ear -- Advanced Settings Management for Android

The Problem

Did your mobile phone ever ring in a library, cinema, class or meeting room -- when it was supposed to be silent? Did you ever miss phone calls because your phone was set silent -- when it was supposed to be loud?

Ear - Easy Settings Profiles

With this Android mobile phone application such annoyance will never happen again: ear (easy settings profiles) allows users to create easy-to-use settings profiles. More than 16,000 downloads and 4 out of 5 stars speak for themselves. Our O'Reilly Media featured mobile phone application is going to rock the world!


Team
 
We are Abraham Taherivand, Markus Klems and Dominik Strecker, a dynamic software developer team from Karlsruhe in Germany. Our passion is to engineer revolutionary mobile phone applications that leverage innovative out-door and in-door localization technology.

The Future

The future of ear is environment-awareness, i.e. the capability to automatically de/activate the phone settings most suitable in a current environment. When you walk into a library, the phone would automatically detect the location (GPS position) and activate a suitable silent profile. When you walk along a loud street, the phone would automatically increase the ring tone volume. Instead of annoyance, your phone would be an intelligent companion.

Buzz

> Website
http://www.ear-project.com

> "Best Android apps: ongoing list of recommendations" (O'Reilly Media)
http://answers.oreilly.com/topic/1219-best-android-apps-an-ongoing-list-of-recommendations/

Cheers ~~

-- Markus Klems

New Initiative by Grow VC: Startup Stories!

So basically here is the deal. 

This will serve as a channel for startups to share their stories with the entrepreneur, investor, expert community and anyone else who is interested! You can add stories, photos, audio and whatever you think of (we hope). We are excited that this could be one more channel to gaining further visibility and exposure from the growing community!

Trials are starting right now and we will get in touch with some of you to help us launch this thing off the ground!

Here's looking at the future,

Markus
Grow VC